Terms of Use
Effective Date: July 31, 2026
Last Updated: July 31, 2026
These Terms of Use govern access to and use of crownhartdentalconsulting.com and its pages, information, forms, appointment features, downloads, and other website content, collectively referred to as the “Site.”
The Site is owned and operated by Crownhart Dental Consulting LLC, doing business as Crownhart Dental Consulting (“Crownhart,” “we,” “us,” or “our”).
1. ACCEPTANCE OF THESE TERMS
By accessing, browsing, or using the Site, you acknowledge that you have read and agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the Site. If you use the Site on behalf of a dental practice, company, or other organization, you represent that you have authority to act for that organization regarding your use of the Site.
2. INTENDED AUDIENCE AND ELIGIBILITY
The Site is intended for adult dental professionals, practice owners, administrators, team members, vendors, and other business representatives. You must be at least 18 years old to schedule a consultation, enter into an agreement, purchase a service, or submit business information through the Site.
3. WEBSITE INFORMATION DOES NOT CREATE A CONSULTING ENGAGEMENT
Your use of the Site, submission of an inquiry, or participation in a complimentary discovery call does not create a consulting relationship, fiduciary relationship, partnership, agency relationship, or other professional engagement.
A consulting engagement begins only after Crownhart and the applicable client execute a written agreement or statement of work. When a signed client agreement conflicts with these Terms, the signed client agreement controls regarding the contracted services.
4. INFORMATIONAL PURPOSES ONLY
Site content is provided for general educational and informational purposes.
It does not constitute:
• Clinical or dental advice
• Diagnosis or treatment
• Legal advice
• Employment-law advice
• Tax or accounting advice
• Financial or investment advice
• Insurance-payer guidance for a specific claim
• Regulatory certification
• A guarantee of compliance
• A substitute for advice from a licensed attorney, accountant, clinician, insurance professional, or other qualified advisor
You are responsible for obtaining advice appropriate to your practice, jurisdiction, workforce, contracts, patients, and circumstances.
5. CLINICAL AND PROFESSIONAL JUDGMENT
Crownhart provides practice-management, administrative, operational, financial, educational, and implementation support. Nothing on the Site directs or controls a dentist’s diagnosis, treatment planning, prescribing, clinical decision-making, informed-consent process, or professional judgment.
A treating provider remains solely responsible for patient care, documentation, coding accuracy, clinical decisions, and compliance with professional standards and licensing requirements.
Information provided by an independent clinical consultant or advisor through Site content is educational and does not establish a dentist-patient relationship.
6. NO GUARANTEE OF RESULTS
Crownhart does not guarantee any particular financial, operational, collection, production, staffing, leadership, insurance, patient-care, compliance, or business result.
Results vary based on numerous factors, including:
• Practice leadership
• Team participation
• Accuracy of information provided
• Implementation quality
• Patient population
• Payer contracts
• Staffing
• Geographic market
• Technology
• Economic conditions
• Regulatory requirements
• Decisions made by the practice and its professional advisors
Examples, case studies, projections, benchmarks, and testimonials illustrate particular circumstances and do not promise that another practice will achieve the same outcome.
7. OWNERSHIP AND INTELLECTUAL PROPERTY
The Site and its content are owned by Crownhart or used with permission and are protected by applicable copyright, trademark, trade-secret, and other intellectual-property laws.
Protected content may include:
• Text and written materials
• Website design and arrangement
• Logos and brand elements
• Photographs and graphics
• Videos and presentations
• Assessments
• Frameworks and methodologies
• Checklists
• Forms and templates
• Workbooks
• Reports
• Scoring systems
• Training materials
• Implementation resources
• The Crownhart Method
• Other proprietary systems or materials
Except for the limited permission expressly granted in these Terms, no ownership or license is transferred to you.
8. LIMITED WEBSITE LICENSE
Crownhart grants you a limited, revocable, nonexclusive, nontransferable license to access and view publicly available Site content for your own lawful, internal, informational business use. You may print a reasonable number of pages for personal review, provided that you do not remove ownership, copyright, trademark, confidentiality, or proprietary notices.
You may not, without prior written permission:
• Copy or reproduce substantial portions of the Site
• Republish, distribute, sell, sublicense, or commercially exploit Site content
• Modify or create derivative works from Site content
• Use Site content to develop a competing product or service
• Remove ownership or proprietary notices
• Frame or mirror the Site
• Scrape, crawl, harvest, index, or systematically extract content
• Reverse engineer a tool, assessment, workbook, scoring system, or methodology
• Upload proprietary Crownhart content into an artificial-intelligence system for training, replication, extraction, or development of competing materials
• Use Crownhart’s name, marks, or content in a manner that implies endorsement or affiliation
9. CLIENT MATERIALS AND PURCHASED RESOURCES
Access to a Crownhart assessment, workbook, template, system, training program, report, or implementation resource may be governed by a separate agreement or license. Unless a written agreement expressly states otherwise, authorized materials are limited to the client practice or legal entity identified in the agreement.
They may not be copied, shared, sold, distributed, published, transferred to another practice, uploaded to a public repository, or used to create competing services or materials.
Website access does not authorize access to Crownhart’s internal assessment engines, proprietary logic, benchmark libraries, formulas, source documents, development materials, or internal operating systems.
10. INFORMATION AND MATERIALS YOU SUBMIT
You retain ownership of information you lawfully submit through the Site.
You grant Crownhart a limited right to receive, store, reproduce, and use that information as reasonably necessary to:
• Respond to your inquiry
• Schedule and conduct a requested appointment
• Evaluate a potential engagement
• Prepare requested follow-up information
• Maintain business and security records
• Comply with legal obligations
You represent that:
• The information is accurate to the best of your knowledge
• You have authority to provide it
• Providing it does not violate another person’s rights
• It does not contain unlawful, defamatory, malicious, or infringing content
Information submitted through a public website form or ordinary email should not be considered confidential unless Crownhart has separately agreed in writing to protect it as confidential.
Do not submit patient information, PHI, consumer health data, passwords, financial-account credentials, or highly sensitive information through the public Site.
11. PROHIBITED CONDUCT
You may not:
• Use the Site for an unlawful, fraudulent, deceptive, abusive, or harmful purpose
• Attempt to gain unauthorized access to the Site, accounts, servers, or systems
• Interfere with Site availability, security, or performance
• Introduce malware, viruses, harmful code, or automated attacks
• Circumvent security, authentication, access, or use restrictions
• Impersonate another person or misrepresent your affiliation
• Collect personal information about another Site user
• Submit information without lawful authority
• Violate intellectual-property, privacy, confidentiality, or publicity rights
• Use automated tools to scrape, copy, or monitor Site content
• Use Site content to compete unfairly with Crownhart
• Engage in conduct that places an unreasonable burden on the Site or its providers
12. SCHEDULING AND COMMUNICATIONS
Appointment availability displayed through the Site is subject to change.
An appointment is not confirmed until you receive a confirmation through the applicable booking system or directly from Crownhart.
You are responsible for:
• Providing accurate contact information
• Selecting the appropriate time zone
• Reviewing appointment confirmations
• Joining a telephone or video appointment using the provided instructions
• Rescheduling or canceling within any period shown during booking
Crownhart may reschedule or cancel an appointment due to illness, emergency, technology failure, scheduling conflict, or other reasonable circumstances.
A complimentary discovery call is intended to discuss general needs and determine whether further consultation may be appropriate. It is not a substitute for a formal assessment or contracted consulting service.
13. ELECTRONIC COMMUNICATIONS
By submitting an inquiry or scheduling an appointment, you consent to receive electronic communications reasonably related to that request. Electronic communications may include emails, appointment confirmations, reminders, requested materials, and follow-up messages.
You are responsible for maintaining a valid email address and checking your spam or junk folders.
14. THIRD-PARTY SERVICES AND LINKS
The Site may use or link to services operated by third parties, including website hosting, scheduling, calendar, videoconferencing, mapping, social-media, or other technology providers.
Crownhart does not control and is not responsible for the independent content, security, availability, accessibility, privacy practices, or terms of third-party services.
Use of a third-party service may be subject to that provider’s separate terms and privacy policy.
A link or integration does not necessarily constitute Crownhart’s endorsement of the third party.
15. SITE AVAILABILITY AND CHANGES
Crownhart may update, modify, suspend, restrict, or discontinue any portion of the Site without notice.
The Site may be unavailable because of maintenance, system failure, security issues, third-party service interruptions, or circumstances outside Crownhart’s control.
Crownhart is not obligated to maintain any particular content, resource, feature, or appointment availability.
16. ACCURACY OF WEBSITE INFORMATION
Crownhart makes reasonable efforts to provide useful and accurate information but does not guarantee that Site content is complete, current, error-free, or appropriate for every circumstance.
Dental regulations, payer requirements, employment laws, technology, fees, benchmarks, coding guidance, and business conditions may change.
You are responsible for independently verifying information before relying on it or using it to make a professional, financial, clinical, employment, insurance, or legal decision.
17. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Site and its content are provided “as is” and “as available.”
Crownhart disclaims all express and implied warranties relating to the Site, including implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, availability, and security.
Crownhart does not warrant that:
• The Site will operate without interruption
• Errors will be corrected
• The Site will be free of harmful components
• Information will meet your particular needs
• Use of the Site will produce a particular result
Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.
18. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Crownhart and its owner, consultants, advisors, contractors, representatives, and service providers will not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages arising from or related to use of the public Site.
This includes loss of profits, revenue, data, business opportunity, goodwill, or anticipated savings.
To the fullest extent permitted by law, Crownhart’s total liability arising solely from use of the public Site will not exceed the greater of:
• The amount you paid Crownhart specifically for the website feature giving rise to the claim during the preceding 12 months; or
• One hundred dollars
This limitation does not modify liability provisions in a separately signed consulting agreement and does not exclude liability that cannot lawfully be limited.
19. INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Crownhart and its owner, consultants, advisors, contractors, and representatives from third-party claims, damages, liabilities, costs, and reasonable legal expenses arising from:
• Your unlawful use of the Site
• Your violation of these Terms
• Content or information you submit without authority
• Your infringement of another person’s intellectual-property, privacy, confidentiality, or other rights
This section does not require indemnification for conduct to the extent caused by Crownhart’s own unlawful actions.
20. SUSPENSION OR TERMINATION
Crownhart may restrict, suspend, or terminate access to the Site when we reasonably believe a user has:
• Violated these Terms
• Threatened Site security
• Misused Crownhart’s intellectual property
• Engaged in unlawful or harmful conduct
• Exposed Crownhart or another person to material risk
Sections that by their nature should survive termination will remain effective, including intellectual-property, disclaimers, limitations, indemnification, and governing-law provisions.
21. GOVERNING LAW AND VENUE
These Terms and any dispute arising solely from use of the public Site will be governed by the laws of the State of Washington, without regard to conflict-of-law principles.
Subject to any applicable law that requires otherwise, the state and federal courts serving Lewis County, Washington, will have exclusive jurisdiction over such disputes.
A separate signed client agreement may establish different dispute-resolution requirements for contracted consulting services.
22. SEVERABILITY
If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.
23. NO WAIVER
Crownhart’s failure to enforce a provision does not waive its right to enforce that provision or another provision later.
24. ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without Crownhart’s written permission. Crownhart may assign these Terms in connection with a merger, sale, reorganization, succession, or transfer of its business or assets.
25. ENTIRE AGREEMENT
These Terms and the Privacy Policy constitute the entire agreement governing use of the public Site.
They do not replace a signed consulting agreement, statement of work, confidentiality agreement, license, business associate agreement, or other written agreement.
26. CHANGES TO THESE TERMS
Crownhart may update these Terms from time to time.
The revised Terms will be posted with an updated “Last Updated” date. Continued use of the Site after the effective date of revised Terms constitutes acceptance to the extent permitted by law.
27. CONTACT INFORMATION
Questions concerning these Terms may be directed to:
Crownhart Dental Consulting LLC
Chehalis, Washington
Angela@CrownhartDentalConsulting.com
(802) 466-2469