Dental Practice Consulting Services Built for Real Practice Challenges
Crownhart Dental Consulting helps dental practices understand what is happening, determine what needs attention, and build practical systems that can be maintained long after the consulting engagement ends.
Start with a comprehensive Practice Health Assessment, or work with Crownhart for focused support in a specific area of your practice.
Assessment · On-Demand Solutions · Implementation · Ongoing Support
WHAT THE ASSESSMENT INCLUDES
See Your Practice More Clearly.
A comprehensive, data-driven evaluation of the financial, operational, technology, leadership, team, workflow, and patient-performance factors affecting your dental practice.
The assessment identifies strengths, missed opportunities, root causes, and the priorities that deserve attention first.
$1,995.00
First Practice Location
$1,295.00
Each Additional Practice Location
What It Can Reveal
✓ Financial and revenue-cycle performance
✓ Scheduling and capacity
✓ Hygiene and treatment performance
✓ Patient retention and growth
✓ Leadership and team systems
✓ Front- and back-office workflows
✓ Technology utilization
✓ Operational risk and process gaps
✓ Root causes behind underperformance
✓ Prioritized opportunities for improvement
Your assessment stands on its own. No ongoing consulting agreement is required.
Choose the Support Your Practice Needs
Once you understand where your practice stands, you decide how much help you want moving forward.
1 — IMPLEMENT INTERNALLY
Use Your Findings
Take your Executive Practice Health Report, 30/60/90-day priorities, applicable SOPs, checklists, and improvement guidance back to your team and begin implementing internally.
Included with your assessment
2 — ADD THE RIGHT TOOLS
Build Your Recommended Toolkit
When a specialized Crownhart workbook or professional system would help address an assessment finding, it may be recommended as an optional implementation resource.
Assessment clients receive 50% off specifically recommended professional tools.
3 — GET CROWNHART SUPPORT
Add Help When You Need It
Choose targeted consulting, implementation support, training, or continued advisory services when your practice would benefit from additional guidance.
Purchased separately · No long-term commitment required to complete the assessment
Focused Practice Consulting
Not every practice needs a complete overhaul. Sometimes one area is creating the majority of the frustration, lost revenue, inefficiency, or team pressure.
Crownhart provides focused consulting for practices that already know where they need help—or for situations where a specific project, department, or operational problem deserves dedicated attention.
Revenue Cycle & Insurance Strategy
Production only matters when revenue is collected.
Crownhart evaluates the systems that move revenue from completed treatment to payment, including claim submission, insurance follow-up, accounts receivable, patient balances, financial arrangements, denials, aging, reimbursement concerns, and revenue leakage.
Support may include reviewing existing workflows, identifying where money is being delayed or lost, defining ownership, establishing follow-up expectations, improving reporting, and helping the team create a more consistent collection process.
Common reasons practices request this service:
-
A/R continues to grow
-
Insurance balances are aging
-
Claims are not being followed consistently
-
Collections are not keeping pace with production
-
Patient balances are not being collected effectively
-
The practice has frequent write-offs or lost revenue
-
No one is sure who owns the follow-up process
Insurance Contracting & Credentialing
Insurance participation affects reimbursement, patient access, administrative workload, and profitability.
Crownhart can help practices evaluate payer participation, credentialing and recredentialing processes, fee schedules, reimbursement concerns, contract administration, and the internal systems used to maintain provider enrollment.
We can also help establish organized tracking systems, so the practice is not relying on memory, scattered emails, or last-minute credentialing work.
Support may include:
-
Credentialing and recredentialing workflow review
-
Provider enrollment tracking
-
PPO participation review
-
Fee schedule comparison
-
Reimbursement concerns
-
Contract organization
-
Internal credentialing procedures
-
Training staff to maintain the process
Leadership & Team Development
Strong systems are difficult to maintain when expectations, communication, ownership, and accountability are unclear.
Crownhart works with doctors, managers, and dental teams to strengthen leadership, accountability, and communication while keeping interactions respectful, practical, and patient-centered.
Support may focus on role clarity, accountability, communication, meetings, team expectations, training, management structure, performance systems, and recurring workflow challenges.
The Crownhart B.R.I.D.G.E. Standard™
Clearer, more compassionate, and more consistent patient communication.
The Crownhart B.R.I.D.G.E. Standard™ guides our patient communication training, helping teams stay open and observant, recognize the patient’s point of view, invest time in understanding, provide direct and honest answers, guide the appropriate next step, and ensure follow-through.
Areas may include:
-
Doctor/manager communication
-
Role clarity
-
Accountability systems
-
Team meetings
-
Leadership development
-
Training and onboarding
-
Performance expectations
-
Department communication
-
Patient communication
-
Workflow ownership
-
Team consistency
Technology & Operational Systems
Dental practices often pay for powerful technology without fully using the features they already own.
Crownhart evaluates how technology fits into the actual workflow—not simply whether the practice owns it.
The goal is to determine whether technology is saving time, improving communication, supporting revenue, reducing manual work, and producing useful information—or simply creating another monthly expense.
Areas may include:
-
Practice-management software utilization
-
Phones and missed-call systems
-
Patient messaging
-
Recall and reactivation
-
Unscheduled treatment follow-up
-
Online scheduling
-
Digital forms
-
Payments and collections
-
Insurance verification
-
KPI and analytics tools
-
Automation
-
AI-supported systems
-
Technology integration and duplication
Implementation & Practice Growth
Turning recommendations into real improvement takes more than a plan. Crownhart Dental Consulting helps practices put new systems, workflows, and priorities into action in a way that is practical for the team and sustainable over time.
Support may include:
-
Implementation planning and prioritization
-
Workflow and system development
-
Team training and rollout support
-
Leadership guidance and accountability
-
Technology implementation and process integration
-
Progress review and system refinement
-
Ongoing strategic support as needed
The goal is to help your practice move from knowing what needs to change to having clear systems in place that your team can confidently follow and maintain.
Not sure which area is causing the problem? That is okay. We can talk through what is happening and determine the best starting point.